Island Style Bamboo Bag

Where is my order shipping from?

All online orders are shipping from California. For more details on shipping please visit our shipping policy.

Do you ship to my country?

We aim to ship to U.S., Canada and other worldwide destinations. For Caribbean countries, we suggest for you to sign up with freight forwarding companies.

The tracking number states that my order has been delivered but I haven't received it. What do I do?

Please contact the shipping carrier immediately. Be prepared to provide them with your tracking number. After speaking with the carrier, kindly give us a call to document the situation and assist you with recovering the items.

USPS: 1-800-ASK-USPS 1(800) 275-8777

What forms of payments do you accept?

We accept all major credit cards and PayPal payments. We do not accept gift certificates and gift cards.  

Can I make any changes or cancellations to my order?

In order to ensure that all of our customers receive their items in a timely manner changes and/or cancellations are not allowed.